Field Support Supervisor, Middlesbrough
£19,500 per annum plus ongoing bonus opportunities
Full time hours
We have an exciting opportunity for a talented, enthusiastic Field Support Supervisor living within the Cleveland area. Do you have several years’ experience as a Homecare Assistant and are you looking to take the next step to progress your career? Yes? Then look no further, we can help you achieve this!
Come and join the best!
You could be joining an CQC “Outstanding” award-winning national brand who focus on a companionship led care service who are expanding rapidly throughout the Cleveland area. They have won multiple awards over the years and have built an excellent reputation within communities across the UK. This exceptional service is different to any other care organisation in the area, providing a minimum of 1-hour home visits to a purely private client base, but the focus being on companionship. Imagine having Dementia but still being able to go to your dancing class on a Saturday, still being able to pick up your pension, still going into town on a Wednesday for cream tea! They make these things happen every day!
As their Field Support Supervisor, you will be joining a skilled and passionate team, who put the customer at the heart of everything they do! You will work in partnership with the team to provide support and supervision to clients and carers. You will oversee and supervise the daily activities of the carers to ensure only the highest quality of care is provided. You will also provide on-call and alternate weekends cover to handle calls and issues outside of normal office hours. You may also be involved in promoting the company, sharing their values and attending networking events.
Although this is rare, you will be part of the in and out of hours on-call rota and you will also be required to visit clients when on call if there are no carers available.
What are the benefits?
- 28 days holiday including Bank Holidays rising annually to 31 after 3 years’ service.
- Pension scheme.
- Company Discount Scheme.
- Employee Assistance Scheme.
- Training, development and career opportunities.
- Social Events.
What skills & experience is required to be a Field Support Supervisor?
- Experience of delivering home care services to people living in their own homes.
- Experience supervising a team.
- Level 3 in Health and Social Care or equivalent.
- Being a car driver with access to your own vehicle.
- Good level of computer Literacy with strong Word skills.
- Time management.
- “Can do” attitude.
Within this organisation if you shine opportunities are created. They have ambitious plans for the future, and you could be part of that! If you are excited by this amazing job opportunity, then we would love to hear from you.