Quality/Operations Manager

  • Location

    Newcastle-upon-Tyne, UK

  • Sector:

    Older People Care & Nursing Homes

  • Job type:


  • Salary:

    £48K - £55K per annum including car allowance

  • Contact:

    Paul Marsden

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Consultant:


We are looking for an inspirational Quality/Operations Manager (Residential and Nursing Home) living close to the Newcastle area of Tyne & Wear. This job will involve travel across the North East region so would also suit someone living in Sunderland, Middlesbrough, Darlington and surrounding areas of the North East.  

Salary & benefits

  • £48K - £55K per annum including car allowance;
  • Mileage allowance;
  • With services across the North East you will be based at the closest home to you.

A family run, quality focused provider

This family owned and operated Care Home Group are fully committed to achieving outstanding levels of care and growing the service. Their homes provide specialist support to older adults with complex needs, including Dementia. They understand that every person has their own life story, so they get to know each person to understand things that are important to them and make their approach truly person centred. Many of their team have been with them for over 10-years and share the direction of the organisation. Each person is appreciated and as an organisation, they are open to listening to new ideas from all levels and value the contribution that every person can provide.

This Quality/Operations Manager opportunity, skills & requirements for the vacancy

As their Quality/Operations Manager, you will work across 6 residential/nursing homes across the region. You will be responsible for the performance of each home and will aim to achieve outstanding ratings in each home. You will set the standards and play a key role in leading each home, working towards a positive future where the quality of care is to the greatest possible standard.

  • You will ideally be a qualified Nurse (RGN/RMN) or experienced in managing nurses;
  • You will have experience of overseeing Residential and Nursing Home services;
  • You will have a proven background of turnaround projects and preparing homes for CQC inspections;
  • It is essential that you have a full driving licence.

They promise to invest in you and support you and your team, to provide fantastic, high-quality care and retaining and developing an excellent staff team who all believe in the organisation and its direction. If this sounds like the perfect opportunity for you, then make sure you click “apply.”

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