Service Manager

  • Location

    London, UK

  • Sector:


  • Job type:

    Managed Advertising

  • Salary:

    £19,162 - £21,171.50 per annum

  • Contact:

    Steve Vine

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Client:


  • Consultant:


Service Manager – WellFamily Plus (Part-time)

London City and Hackney

About Us

Family Action is a charity that transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with over 60,000 families a year in around 160 community-based services, as well as supporting thousands more through our national programmes and our grants programmes.

The WellFamily Plus service has been running since 1996 and is well-established in primary care. Practitioners are based within GP practices and referrals are mainly received from GPs, so having experience of working with GPs and other social and health professionals would be an advantage. The service provides holistic psychosocial assessments and up to eight follow-up sessions addressing a range of practical and emotional needs.

We are now seeking an experienced and dynamic Service Manager for our Hackney WellFamily services in conjunction with City and Hackney CCG and the local authority.

The Benefits

  • Salary of £19,162 - £21,171.50 per annum (£38,324 - £42,343 FTE) inclusive of Inner London Weighting
  •  Flexible working hours
  •  A generous pension scheme and leave entitlements
  •  Eye care vouchers
  •  Cycle to work scheme
  •  A great benefits package

This is an incredible opportunity for a care professional to play a key role in making a huge difference to families and individuals whilst taking your career to the next step.

Person Requirements/Skills

As a Service Manager, you will liaise closely with a variety of health professionals. You will have excellent holistic assessment and consultation skills and will have undertaken formal training in relation to health, social care, counselling or therapeutic approaches, or have other relevant professional or academic qualifications. You would have a minimum of two years’ management experience with direct supervision responsibility for up to 5 people. You will have excellent report writing skills and experience of monitoring, evaluation and auditing to a high degree of skill. In addition, you will be experienced in working with adults and young people with physical and mental health issues. You will have excellent communication skills and experience of safeguarding adults, young people and children. You will be confidant in managing funding / fundraising and have experience of strategic planning and innovative approaches.

You will also have an understanding of Equal Opportunities and the impact of ill health, deprivation and discrimination. You will have a commitment to and enthusiasm for culturally-competent services to improve the lives and opportunities of adults experiencing health problems.

The ability to speak a second language is desirable, particularly Turkish, in addition to English.

Please note, the ability to work flexibly is required, as there is an expectation of some occasional out of hours work and travel. 

Other organisations may call this role Family Service Manager, Family Support Manager, Domestic Abuse Service Manager, Children’s Service Manager, or Children’s Safeguarding Manager.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

So, if you are ready for your next challenge as a Service Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.