News & Insights

B12 Awareness Week: My Journey to discovering I had Pernicious Anaemia & B12 Deficiency

Discovering I had Pernicious Anaemia & B12 Deficiency

  • August-06-2021

Please help by Signing our petition to make B12 available over the counter:

My journey probably started way before I even knew there was a problem.  I believe I had been deficient in B12 for at least six years before it was finally diagnosed… and even then I didn’t get a definitive yes you are! Why? … due to the shear lack of training and education within our Health System surrounding B12 Deficiency and in particular Pernicious Anaemia.

I started to feel very unwell over a period of maybe six years, I started having excruciating migraines, my stomach was rotting and I felt so tired it was more than just lack of sleep or energy I was literally falling asleep and unable to function normally.  I visited my GP on several occasions who conducted so many blood tests and eventually referred me to a specialist in Leeds.  They’re opinion was I had IBS and sent me away with …. wait for it… Diarrhea tablets – even though I told him I actually struggled to go… not the opposite.   I knew I didn’t have typical symptoms of IBS so I didn’t give up.  I must have seen every GP in the surgery – and not one tested my B12! Why??? Because it isn’t part of the Full Blood Count – you have to request it separately.

I then moved to Cumbria and again my health continued to deteriorate to the point where I was losing my speech, couldn’t form words and just wanted to sleep all the time, I was having panic like symptoms and suffered a week long migraine which caused me to lose my speech for nearly six weeks.   I visited my GP god knows how many times, I was told I was depressed, given countless medications for my migraines but the worse bit was when I was told I had MS – Mrs Marsden I am going to send you for a brain scan and I want you to prepare yourself that it will come back that you have “White Matter “ on the brain.  Can you imagine!!!! Anyway, I had the scan and I didn’t have MS Thank god!!!

Through the GP’s testing I found out I had H-Pylori a very common bacteria that lives in the gut and basically destroys the gut wall.  I was given very strong anti-biotics which eradicates this bacterium which did clear up.  That was the last I thought about that and there was no follow up with the Doctors.  But it later turned out, that either the H-Pylori or the nasty anti-biotics triggered an autoimmune response which lead to the destruction of my stomach wall.

While this was all going on I did extensive research of my own – narrowing other things down, researching my symptoms.   It was through this research that I came across a lot of articles about H-Pylori and the links to Pernicious Anaemia.  H-Pylori can lead to Autoimmune Atrophic Gastritis.  Given that I have had other autoimmune issues in the past .. alarm bells started to ring.  So… I booked yet another appointment with my GP and insisted on seeing a Gastroenterologist as I wanted the camera into my stomach. 

By this time, I was really ill, the panic attacks were daily, the brain fog, the forgetting words, not being able to say what I wanted to say, memory loss, forgetting I had been on days out, and I will be honest I actually felt like I wasn’t even here. 

I went for my Endoscopy and the specialist advised me that I had Atrophic Gastritis (Basically thinning of the stomach lining) at this point it was Chronic Acute Gastritis – now I knew that this diagnosis meant that I had lost my intrinsic factor and would need B12 injections for life (because I had done my research).  Your intrinsic factor sits in the lining of your stomach and you need intrinsic factor to convert B12 in the body to a usable form.  Guess what though … even the Gastroenterologist didn’t recognise B12 deficiency and didn’t initiate B12 injections!   Wow !

After this diagnosis I joined the B12 charities and contacted Martin Hooper the Chairman and ask for advice.  He advised me on the correct protocol for treating B12 Deficiency and warned me that the GP’s do not follow guidelines.  Guidelines state that loading doses should continue until all symptoms have stopped.   I also came across a man called Dr Chandy on the internet.. a GP from County Durham, who incidentally had been struck off the GMC for treating people with B12 injections and had successfully cured people diagnosed with MS.  I was so intrigued by this man and he clearly had a lot of knowledge surrounding Pernicious Anaemia I went to meet him.  What an amazing experience.  He showed me case study after case study of people he had treated and regained their mobility due to wrong diagnosis, when in fact a simple B12 injection could have cured them.  Dr Chandy believes that the big pharmaceutical companies are not interested in B12 as it is a 60p injection, think about the money that is in MS Drugs and Anti-depressants !!!! Wrong isn’t it!

I continued to deteriorate and I had stopped working by now, I could no longer do my job.  Being on the telephone interviewing candidates was impossible, I would stutter, break into panic attacks and basically couldn’t even function. 

The final time I went to the Doctors I broke down and said … this is wrong I need help.  Right there and then my GP had no hesitation and gave me a B12 Injection there and then.  He then actioned my loading doses which were over a period of weeks.   Mr Hooper was right though the loading doses stopped and then I was put on a maintenance dose of 1 injection every three months.   Anyone with this illness will tell you that this is shocking, this is nowhere near enough, in fact a dog with the same illness gets an injection once a week (you might say its because it’s a money maker for the vets… no… its actually because animals get treated way better than humans and I got that information from a Vet in Glasgow that I met on a trip away)

So my journey then began in extensively researching my illness.  I read haematological papers, I joined support groups on Facebook, I contacted the charities, I stayed in regular contact with Dr Chandy and this research turned my life around.  Dr Chandy advised me that ideally, I should have daily injections until my symptoms improved, there was no way the GP’s were going to allow this as they have to stick to the guidelines.  These support groups taught me that if I was going to get better I had to take my life into my own hands.  B12 is available over the counter in most European countries… but oh no .. not in the UK.  If you can imagine it the same as a Diabetic. I need B12 just as much as they need insulin. yet I cannot buy it in the UK over the counter and I am restricted to one injection every three months despite there been no evidence to back this up – NO RESEARCH!!!

B12/Pernious anaemia took over my life – I read absolutely everything I could about it…. And I absolutely became obsessed with it. 

My research brought me to the point I realised to get better I must self-medicate.  My family were against it, I had to really educate my husband …. After all everyone wants to trust their GP right??

So just like many others with my illness I bought my B12 from Germany and started self-treating, the first time I injected myself (using Insulin needles), I wont lie I nearly passed out.  But then I just got used to it.  It took about six months of daily injections for me to improve, and I gradually reduced the injections to every other day.  I could not drink alcohol as it sent me back into panic mode and I learnt that Alcohol depletes your B12.  

Three years later I am now on once a week injection and 90% improved.  When I did start treating myself, my stomach which had been distended due to lack of movement completely calmed down and went back to normal, my memory returned, my speech improved and the numbness I had in my leg stopped progressing.   But most of all it was like I had woken up, for years I had felt in a day dream… not actually in the room! 

This journey has been horrendous, and I wouldn’t wish it on anyone.  When I joined my support group on Facebook three years ago there was 1.5K members there are now 18.3K members!  I have registered as a support member so if anyone wants advice I will travel to meet fellow suffers.  I wrote to Jeremy Hunt, Theresa May and Tim Farron about my story of misdiagnosis and how B12 should be available over the counter…. All I received was a standard reply.  Tim Farron on the other hand did reply with his disgust and he too wrote to Jeremy Hunt.  Sadly nothing came of it.  You can help though by signing our petition to make B12 available over the counter:  


Support Groups

Facebook Support Group


Dr Chandy – Articles


B12 Charities

There are three forms of B12 Cynocobalamin (when it enters your gut), your intrinsic factor (which we don’t have) converts it to Hydroxocobalamin and then when goes further into your intestines it converts again to Methylcobalamin.  If you have Pernicious Anaemia you are unable to carry out this conversion.  It is also myth that we store B12 in our liver (yes healthy people do) – to store b12 you have to be able to covert it in the first place.   If you become so low in B12 your body depletes your liver stores and then starts to take it from your bone marrow.


Pernicious means “deadly” because before B12 injections PA could kill you.  Without B12 Injections someone with PA would end up with irreversible neurological damage.  This can affect any part of the body.


Please share my story and raise awareness.  Better still if you know Jeremy Hunt. …… give him a hard prod!

My 10 Year work Anniversary!

My 10 Year Work Anniversary!

  • June-15-2021

So today marks the 10-year anniversary of Vicky walking in to the Living room, interrupting my Call Of Duty marathon, flinging a laptop at me and forcing me to help her with her then new venture of Health & Social Care Jobs!!!


To set the scene………. I was recovering from Spinal Surgery to fuse my back and was coming to the end of a 12 month rehabilitation period, Vicky had started Health & Social Care Jobs in the November of 2001 and had been growing and expanding over those six months and desperately needed assistance – and I was the cheap option! I had never worked in the sector or recruitment but had helped Vicky in her previous roles, helping with on Call and covering shifts and we had always discussed each others work over the dining table and on an evening so I did have an awareness of what was required.


How time has flown over the past 10 years, how I have changed, starting initially helping with Administration and back office function, then recruiting Carers for a Home Care Provider, before graduating slowly to Coordinators, Supervisors, Care Managers and Registered Managers.


All under the tuition and guidance of Victoria Marsden she has been a fantastic mentor on how to do things the "right way" and her founding principles have remained strong and at the core of everything we do.


I'm proud of what we have achieved over the past 10 years, not only for ourselves but also the Providers we have helped fill challenging vacancies, the Candidates whom we have helped find their ideal role, but also the part we have played in providers ability to deliver great care and support.


Ive filled some exciting roles not only in this country but further afield in China and Dubai and met and engaged with some truly inspirational characters and look forward to meeting many many more.


2020 and 2021 have been very challenging for all and have been our most difficult years to date but we are still here and have come through stronger than ever…… and will continue to evolve and adapt for the next 10 years………… im looking forward to continuing relationships with providers who we have worked with over these 10 years but also building new partnerships whilst continuing our evolution and development as your "Trusted, Valued, Recruitment Partner"

You're not ready for Retirement Right!

You're not ready for Retirement Right!

  • May-20-2021

40 is the new 30!  50 is the new 40! 60 is the new 50 and 70 is the new 60! 

What has inspired me to write this article is the number of people we get calling our office daily, who are not ready to retire, and want to make a difference in their local community and say "Am I too old".  When I was a Registered Manager my oldest Care Assistant was 75!  

Our message is you are "ABSOLUTELY NOT TOO OLD - YOU ARE PERFECT! "

Would your mum or dad, gran or grandad love this job?

Do you know someone else that should speak to us! 

We have vacancies across the UK & Care Providers looking for people just like you! 

Your life skills are prefect for them, and you have so much to offer especially to someone in your local community. We have jobs for Part-Time or Full-Time hours, just evenings, just weekends and flexible around you.  So don't, retire just yet! We have lots of areas of the UK that we are looking (See Full List of places below) for people to become a Care Companion & Dementia Friend, Paid Volunteers, Befrienders & Companions & Care Assistants.

Who would you work for?

We work with a number of organisations who have won countless awards for changing the way older people living in their own homes receive care & combat loneliness.  Some need company after a spouse passes away, others need support when they develop early onset Dementia every single person has different needs. We are very proud that we support Providers who support older adults in the local community by offering companionship led care.  So rather than quickly popping in to check on someone they spend at least an hour with someone, do activities together, go out and lots more!

Spend your days keeping someone company and doing things together, gaining a friend & impacting someone else’s life!

  • Cooking breakfast, whether it’s porridge or a nice soft-boiled egg.
  • Helping someone with their morning routine.
  • Helping someone get in & out of the shower.
  • Taking someone out for the day.
  • Making cakes, playing cards, board games or watching game shows on the TV.
  • Helping with cooking meals and staying nourished and hydrated.
  • Offering companionship, friendship and a trusted friend who cares.
  • Assisting with medication reminders.
  • Providing evening companionship & preparing them for bedtime.

Our Applicants

Most people that apply to us have had previous careers such as Nurses, Police Officers, Estate Agents, Hairdressers, Retail Assistants, Senior Managers. just to name a few.    Many apply because they have reached the time of their life where career isn’t as important as fulfilment, and many choose to do this job to do something they have always wanted to do.  That is to give back to the local community and offer support to someone who really needs it.

Talk To us

We cannot include everything you would do or answer all your questions on a job advert, plus we love to talk!  So please click on apply and I will give you a call & tell you all about this wonderful opportunity for you to avoid Retirement! After all, 40 is the new 30!  50 is the new 40! 60 is the new 50 and 70 is the new 60! 

If you don’t have a CV please email us instead with your contact details and a little information about yourself & We will be in touch.

We are currently looking for people to consider not Retiring & Talking to us in the following Areas:-

  • Ascot
  • Bath
  • Billericay
  • Bournemouth
  • Brentwood
  • Bristol
  • Burton Upon Trent
  • Bromsgrove
  • Camberley
  • Cambridge
  • Cardiff
  • Chesterfield, Derbyshire
  • Conwy, North Wales
  • Cumbria (South Lakes)
  • Derbyshire
  • Edgbaston, West Midlands
  • Elmbridge
  • Epping
  • Fareham & Gosport
  • Farnham
  • Folkestone
  • Godalming
  • Grantham, Lincolnshire
  • Guildford
  • Hampshire
  • Ilkley, West Yorkshire
  • Leeds, West Yorkshire (North Leeds)
  • Lewes
  • Maidenhead
  • Northampton
  • Oxfordshire (All Areas)
  • Poole, Dorset
  • Reddtich
  • Richmond, Greater London
  • Romsey
  • Runnymede
  • Salisbury
  • Shoreham-By-The-Sea
  • Staffordshire
  • Swindon
  • Taunton
  • Tavistock
  • Twickenham
  • Uppminster
  • Wandsworth
  • West Somerset
  • Wetherby
  • Wokingham

To start your journey of "Not Retiring" please email the team, at telling us a little bit about yourself, where you live and if you are a car driver.   If you have a CV please send this too - our team will find the nearest Companionship Led care provider in your area and get you talking! 


Company News & Updates

Company News & Updates

  • March-05-2021

I wanted to personally update our customers of a few changes here at Health and Social Care Jobs but first and most importantly, I would like to take this opportunity to thank you for your incredible support over the past year.  The COVID-19 pandemic has brought huge challenges to many businesses, but I am proud to say that with your support and a lot of hard work and dedication from our team, we are in a relatively strong position.   Despite a few challenges we have managed to battle through COVID-19, with no redundancies, and instead we have grown and added lots of important expertise to the team.

As a former Registered Manager, I am well aware of the magnitude of the challenges that many of you have faced in the past 12 months.  Having worked in the health and social care sector, I have a deep understanding of what it takes to successfully run a care service and the challenges that we have all had to overcome have often been inspiring - this has only made us more passionate to make sure that the service we are delivering to you is the very best it can be. 

Changes to the Team

We have invested heavily over the last few months and I am pleased to let you know that we have made some positive changes to the team, which have been made for very important reasons, to continue to improve and evolve our services.

Managed Advertising Solutions - Team

  • Victoria Marsden, Customer Account Manager
  • Steven Vine, Customer Account Manager
  • Position Vacant – Currently recruiting – Customer Account Manager
  • Sophie Creswell, Customer Account Manager (Copy Writer, Proof-reader & Advert Content Creator)
  • Jonathan Hughes, Business Development (Digital &
  • Currently Recruiting – Customer Relationship Manager

Permanent Recruitment Team

  • Paul Marsden – Recruitment Expert
  • Clare Crane – Recruitment Expert
  • Louise Fullard – Recruitment Expert
  • Georgia Hughes – Candidate Attraction
  • Currently Recruiting – Recruitment Expert

Changes for 2021

Paul and I have been developing lots of plans and ideas for 2021 to ensure we keep growing and keep offering you the very best service in the industry.  We have already started introducing some of these plans to you and many of the ideas are centred around helping you to carry on recruiting the very best care staff throughout the duration of the pandemic.  Paul will be happy to discuss what his team are doing to continue to find the best talent during these challenging times. 

Managed Advertising New Rates & Additional Features

The Managed Advertising Team has grown, and we have looked to bring in the talent to enable us to continue to evolve.  Myself & Steve look forward to discussing with you the positive changes we are making to the Managed Advertising Service, and I have been busy writing lots of new adverts and coming up with ideas to attract people to consider Caregiving as a career.

We have new Preferential Rates which will come into effect from the 1st March 2021 on all new Advertising Packages purchased. This includes some NEW features an additional Branded Job Board and a new structure to the credit system, to allow more flexibility with credits, particularly for those also looking to recruit Live in Care Assistants.

With so many facing redundancy, it is also my goal to carry on going above and beyond to show people what an inspirational sector we work in.  I intend to spread as much good news as I can and through inspiring adverts, we will continue to represent this wonderful sector whilst myth busting any preconceptions that people have. 

I am looking forward to 2021 and continuing to be your trusted, valued, recruitment partner.  Using our knowledge and expertise to inspire others and taking time to listen to others who inspire me.  After all we are always learning.

If you have any questions or concerns regarding Health & Social Care Jobs or Managed Advertising Solutions, relating to our business or our team please pick up the phone, myself and Paul are always happy to answer any questions you may have.

Once again, thank you for your continued support and fingers crossed we can all soon be back to some kind of normality. 

Victoria Marsden


Aunty Christine, My Inspiration.

Aunty Christine, My Inspiration

  • March-05-2021

Vicky’ Inspiration………………..

This is story is about my Aunty Christine, she suffered appalling abuse in a Nursing Home and is one of the main reasons I enjoy my job, playing my part in ensuring the very best care is delivered by working hard to match the ideal candidates with their ideal employer and setting.  

Christine lived at home for most of her life with my Grandma and Granddad.  When you visited the first thing she did was make everyone a cup of tea, she loved being useful.   When she was in her teens she had a nervous breakdown and was taken to Stanley Royd, Hospital in Leeds.  I do also know that she was subjected to Electric shock treatments.  She was classed as “Backwards” in those days. 

When my grandparents got older they decided it was time to ensure that Christine was cared for when they had gone that is when Christine entered the Care System.   She was in a Residential Home in Leeds for a while and we did see her change a lot, she would be half asleep half the time.  She wasn’t her usual fun self and became withdrawn and unhappy.  We then were informed this home was closing and she was to be moved to Bradford 16 Miles away from where we lived. This wasn’t ideal for my Mum who didn’t drive and would have had to catch several busses each day to visit where as previously she was only a few minutes away. We did not seem to have a say in this and I decided to get involved. 

Myself and my mum attended a meeting with every care professional involved in her well being – there must have been 10 people in that room and do you know what … none of them knew anything about her! It angered me.  The doctor read out a list of medication she was currently taking and when I asked why she was taking a certain medication I got a blank face.   We were informed that she would be moving to Bradford because she needed a Nursing Home and as she was under 55 it was hard to find a home that would take her.  The decision had already been made!

My aunty went to live at the Home in Bradford, during her time there she had her cigarette allowance reduced to 3 a day this caused her distress and she was reduced to going into the local Supermarket Café to take cigarette butts from ashtrays.  The Home knew about this and did nothing.

She then broke her hip (We still don’t know why) and we were called to the Hospital.  I went with my mum on that first visit to find her in the middle of a small ward of six.  Her hair was stuck to her head, she smelled so badly of urine the whole ward smelt.  Worst of all the care home had put her in an ambulance with her belongings in a bin liner and no-one accompanied her in the ambulance from the home.  It was whilst she was in here that we received the sad news that she had terminal lung cancer.   Christine returned to the home and never walked again and more incidents happened – her bed was moved away from her buzzer as she was constantly in pain.  The final straw was whilst she was being drag lifted; she cried out in pain and was slapped across the face with a slipper!

Safeguarding became involved and I called the local CQC Inspector and started an official complaint. To this day I do not know what happened to that Care Assistant.  The results we got from the CQC inspection were a list of complaints and whether they had been upheld or not upheld it was all a bit lame to be honest!.  We did also discover that there were discrepancies with her monies. But no real answers!

She moved from this home to a home in Leeds where the staff were amazing… she spent her final months being Nursed by some fantastic carers which I am glad of and I was by her side when she died.  Sadly I cannot change what happened to her and the sad life she lived.   Knowing what I know now I honestly think my Aunty had a Learning Disability or Autism.  I feel sad that her life was like this and that she didn’t receive the best care and support she deserved.  In my opinion she should have been living independently not in a Care Home or Nursing Home and had she been born today she may have been treated differently.

RIP my darling and I think about you every day

Victoria Marsden

Managing Director

Finding Home Care for my Gran during a Pandemic

Finding Home Care for my Gran during a Pandemic

  • January-29-2021

Arranging my Gran's Care

2020 has been an awful year for so many people and for so many reasons, for me this was compounded by having to do the hardest thing I have ever had to do, namely organising care for my 98-year-old gran. 

My grandad was my hero and died far too young, but I think about him every day – I often hear him giving me a talking to in my ear when I am struggling with something. My Gran lived for my Grandad, he was her world and when he passed away 34 years ago my Gran told me she couldn’t carry on without him and me honestly I was really worried she wouldn’t, however, 34 years later I'm very proud to say my Gran is 98 years old and was very active until quite recently when she had a fall in the community, which really knocked her confidence.  When my Grandmother’s health started to decline further, I asked the family if I could look for suitable homecare companies to visit and take care of her.

Choosing A Homecare Provider

Working in the sector for so long I already knew a lot of the providers in her area, sadly the one I would have chosen didn’t have an office in her hometown.  So, I started my search by asking other people on social media about their experiences, looking at CQC Ratings and I also looked at how long the Registered Manager had been in post. 

I created a short-list and one by one I called the companies to find out more about them.  I had a lot of questions, and of course, some of those were about their recruitment methods for carers.  The final company I called, I had not heard of before, they were a family run home care provider. I was on the phone for over an hour and I got the full history of the company, why they were formed, and their values. They ran through most of the team with me too. 

Another provider I called spent 15 minutes asking me questions and then gave me a reference number to say someone would call me back.  I got that call a month later, by then my gran's care had been started weeks ago. What did put me off though was my Gran was a reference number, not a person. 

I chose the family-run company that had wonderful values and made me feel so at ease and we were not disappointed.  The only issue we had was we wanted more care for my gran, and they didn’t have the capacity.  I decided to offer them free advertising to help with their recruitment pipeline.


I found myself educating my family about certain aspects of Dementia.  Gran had stopped watching Television, had become reluctant to use any electricity, and had started moonlighting and having accidents around the house.  They felt she was almost being naughty, and they struggled to understand her behavior so I set about finding Dementia Cafes and local support groups so that they could learn more about Dementia.


Just as the COVID pandemic peaked Gran needed a lot more help and support, as the care she needed was having an enormous strain on my Uncle and his wife, who had also just found out she had cancer.  We found ourselves as a family having to move Gran to a Nursing Home at the worst possible time we could. 

Due to our previous experience with my Aunty who was abused in a Nursing Home, I was passionate about choosing the Care Home and I don’t think I have ever interviewed a Registered Manager as thoroughly….. the poor lady!!!! anyway, she moved in and had to isolate for her first two weeks which was a very confusing time for her. 

I am happy to say though, despite living on her own for the last 34 years, she absolutely loves it.  She has so many friends and all the Care Assistants know my Dad and constantly keep him updated on her progress.  All of them say “We love her” so I know she is in a great place.  The family has only managed to visit as Keith Lemon would say “Through the window” and here is a picture of her a few weeks ago. Sadly, I have not seen her since May for her 98th birthday.

Since moving into the Home my Gran has thrived, she has gained weight and is a lot happier person for making the move.


Raising Money and Awareness for Movember......

Raising Money and Awareness for Movember......

  • November-15-2020

The year is 2020 and I’m not sure many of us have experienced a year as sad, bizarre, scary, confusing, and potentially as lonely as this one. Yes, people have suffered hardships around the world throughout my lifetime and for generations before ours, but realistically you never really understand until you are in the middle yourself.

My worries have mainly been family and our business, I have been lucky that at home there are 4 of us so whilst we have faced lockdown and COVID, we have faced it together.

Lots of people haven’t had that luxury of companionship and I have seen friends and family who have suffered from their Mental Health - not just Men, but we Men are a funny breed and we do isolate ourselves and don’t talk to people when we should and carry that burden alone. So this year yes I am raising funds for Movember to allow them to continue their good work I am going to be walking my 60km and growing a stooopid mustache to help start a conversation and engage with people, an icebreaker a way of showing people they are not alone.

Any donations at this difficult time would be appreciated but equally so would a text an email a phone call or a chat if you do need someone to talk to.


Pre-Screening The Secret to Avoid Interview No Shows

Pre-Screening The Secret to Avoid Interview No Shows

  • June-10-2020

First impressions count, and it’s very easy to fall into a pre-screen that suits your business, many providers overlook the fact that this should really be a two-way conversation between the candidate and end employer.  This is the chance for the candidate to interview you too, an opportunity for you to really get them to buy into coming to work for you.  If you don’t entice them, your competitors will. So how can you screen candidates but also ensure you get out of it what you need.

If your pre-screen is good, then candidates are more likely to turn up to their interview.  First Impressions Count!

The Attracting Mode

Your first contact should always be a call – NOT an application form and NOT an email. Although we understand the need and importance of application forms, this could also slow down your process incredibly and be a barrier.  Chances are your competitors are calling the candidates, getting them in for interview next day, and maybe even offering there and then, in the meantime your sat waiting for the candidate to reply to your email or fill out your application form.

Your Approach

We always find that a pretty informal approach initially is key, this ensures that the candidate feels relaxed and feels that they are able to ask as many questions as possible.  You should be:-

Warm, Friendly, welcoming, informative, nurturing, reassuring but truthful. 

  • You should also be an ambassador for your companies Brand, Values and Ethos and be able to tell a prospective candidate why they should work for you.
  • ALWAYS make sure you ask if they are ok to talk before continuing your call.
  • REMIND always remind them which position you are calling them about, they may have applied for many vacancies.
  • EXPLAIN that you have receive their application and the nature of the call is to find out a little bit more about them.
  • DON’T fire questions at them or grill them at this point remember you are still in the ATTRACTING MODE
  • REMEMBER– the pre-screen is a two-way thing, they are deciding if you are right for them,
  • REMEMBER – you are probably not their only option as an employer.

A Chat is much more likely to give you, and them, the answers you are looking for regarding the candidate’s suitability.

What makes you special?

This is one of the key questions our Recruitment Team and Advertising Team always asks when we either take a new vacancy, or write an advert for a client, and it is so saddening that not many people can provide a really good answer.  We often get told

  • We provide a free uniform
  • We pay travel time
  • We have one awards.

Believe it or not none of the above are that important to a candidate.  As an employer or recruiter, your company should have a clear mission statement, this mission statement should run through every employee.  Every employee should know what this is, what are your company’s values, and ethos?  What makes you unique? Why were you formed? What is the story?

The Result

The result you want after your pre-screen call is to have: -

  1. Confirmed that the candidate is really interested in the position
  2. The Candidate has applied for the position for all the right reasons.
  3. The candidate meets your criteria.
  4. MOST IMPORTANTLY you put the phone down and the candidate REALLY wants to come and work for YOU… not your competitor.
  5. You have booked them in for INTERVIEW - REMEMBER speed is the essence. 


Move fastSocial Care is an extremely fast paced candidate led market, 

so don’t delay book the interview today!

Reading a CV, Have you ever...

Reading a CV, Have you ever...

  • June-05-2020

Have you ever opened a candidate’s CV and immediately found a reason NOT to progress them or call them?  This can be a very common trap In-House Recruiters or Recruitment Consultants can easily fall into.   This can be due to laziness or simply judging or presuming without good reason.

Our Top Tips on Reading a CV

The best CV does not always translate into the best candidate, that is why Pre-screening is really important.  Depending on the level/experience required for the job vacancy you a recruiting for we have shared our Top Tips on common mistakes made when Reading a CV.

It is really important not to:

  • Judge or presume anything.
  • Assume that they would not want to do your job, based on what they are doing now. They have applied after all, so explore this interest further.
  • Make assumptions as to a candidate fit based purely on their CV.
  • Assume why they have moved jobs. Always Speak to them and find out why.
  • Assume especially within the Care Sector that they have never had experience, they may have been brought up with a sibling with Disabilities or nursed an elderly relative, this may not necessarily show on their CV.
  • Rule them out based on their address, they may not mention if they are looking to relocate, or they may live at one address but spend the rest of the week at a partner’s house… so always ask first / don’t assume.
  • Be put off by a badly written CV, not many people do know how to write a really good CV, and most people are not comfortable blowing their own trumpet.

A CV Cannot tell you:

  • Tell you what their personality is like
  • Show you their passion
  • Their story
  • Why they really applied for the job
  • That they are relocating

So basically, do not judge people by their CV’s prior to speaking to them, you may be blown away!  Look for a great attitude, passion and desire to make a difference”!  A CV does not tell you what their personality is like.  You will always find a reason NOT to call a candidate STOP yourself, pick up the phone and call them.

Contacting Candidates - Top Tips

Contacting Candidates - Top Tips

  • June-05-2020

Gone are the days where you receive a great application but can sit and wait for four or five more applications before you organise interviews.  The Health & Social Care candidate market is so competitive and with so many providers all competing for the same talent, you have to adapt your recruitment process to ensure you do not lose out on the top talent!

Top Tips for Contacting Candidates


  • Call the candidate within 24 hours of applying and conduct a Pre-Screen/Introduction call. This is key! Grab them while you have their attention.
  • Call once, Call Twice and Call Three Times / What if they don’t answer

 A common theme when receiving & managing candidate applications is that candidates apply for a job then do not answer the phone.   Calling an applicant at different times of the day can prove successful, key times for example before work, lunch time or evenings.  Reasons candidates may not answer are:

  • They are busy working and it is difficult to talk
  • Your calling from a withheld number.
  • You are calling from a number that is not local
  • You are calling from a number they do not recognise.

Leave a detailed Voicemail

How many times have you received a voicemail and the person on the other end of the line speaks so fast and unclear you cannot even make out what they have said?  So when leaving a voicemail speak very clearly, in fact slow down, State your name, Company and the reason for your call, leave your telephone number, your working hours and your email address.

However please be mindful that Voicemails can go un-discovered.


Our rule is always Call, Text, Email, however emails are not a sure way of contacting a candidate.  The downside to emailing a candidate is:

  •  The email could land in their spam / junk folder and never be seen.
  • The candidate may not regularly check their emails.

Send an SMS/Text Messages

It amazes me how many Providers and Internal Recruiters do not have access to a SMS/texting system.  People are very much led by their mobile phones, not many people have access to their emails, but more often than not Text/SMS messages are instant.  Texts are less likely to go undiscovered or ignored.

Health & Social Care Jobs have partnered with IceTrak Icetrak is a UK based and owned company specialising in the supply of cloud based SMS text messaging services to the corporate and SME marketplace.

Using an SMS Text messaging system means we can send a text message via our CRM System or simply use our email to send a text message.  This has made a massive difference to our candidate conversion rate over the last three years. If you are interested in using an SMS/Texting system, there are lots of products on the market.

What to include in the text?

Make the text exciting/make them feel valued instantly and include your contact details and opening times.  For example

Hi Janine, thank you for your application for the Registered Manager job , I am very keen to speak to you. So, we can progress your application, hopefully to interview stage please could you call Vicky Marsden on 0113 8160204 (Mon – Friday 8.30-5.30)

Immediately they think they have the chance of an interview and it should prompt them to call you.

Look out for further blogs in this series

  • “Your first contact with a candidate”
  • “Application Forms”
  • “Candidate Tracking and why you should do it”
  • “Face to face interviewing”
  • “How to create a great induction process”
  • “Reasons People Leave a Job”
  • “How to retain your staff team”


Pulling Together As a Nation

Pulling Together As a Nation

  • March-31-2020

Now is the best time to be Advertising!

The Care Sector has responded to the COVID 19 pandemic in unified, resilient and awe-inspiring fashion! There is no doubt that the work that the Social Care Sector does generally goes un-noticed, until now!  Britain is waking up to the immense pride that they have not only in our NHS but also for our Social Care Workers and as an organisation we are seeing so many people wanting to be part of it!  This pandemic has brought about change! It has brought out the community spirit in every one of us and that is one of the biggest positive’s I have experienced since this awful pandemic gripped us! 

Health & Social Care Jobs have seen an unprecedented amount of people using the pandemic to change careers, but not only that it has brought out that desire to Make A Difference!  At a time when everything is so very negative, this is a truly fantastic positive, those that have lost their jobs and move into Social Care will love it!k,.

What our Advertising Packages Include:

  • Bespoke Advert Writing Service
  • Demographic & Competitor Analysis
  • Multi-posting service across all our platforms
  • Candidate Filtering Service (Filter by Drivers, male/female, by area)
  • Multiple Free Adverts posted to Health & Social Care Jobs filtering onto Indeed
  • Monthly or Weekly progress calls
  • Dedicated, expert, Recruiter Support, guidance hints and tips.

Additional Services (Please ask for a quotation)

  • Interim Recruiter Service
  • Pre-screening of candidates
  • Arranging Interviews
  • Full Recruitment Service via our Sister Company Health & Social Care Jobs

Managed Advertising Solutions are passionate about making a difference to the Social Care Sector and knowing that people genuinely want to help and become a Care Assistant/Support Worker and play their part during this crisis is humbling.

As a small business your support also means a great deal to us! We are proud to be bespoke, valued and trusted recruitment partner, much more than just a multi-poster.  We care!

If you would like to find out more about our services, please call our Managed Advertising team on 0161 204 3374, or you can send your enquiry via our website none of our team earn commission, we just Love What we Do!

Kind Regards and please stay safe.

Helping Providers Recruit Carers since 2011

Helping Providers Recruit Carers since 2011

  • March-10-2020

Everyday Managed Advertising Solutions (A Division of Health & Social Care Jobs) works closely with care providers across the UK, we help them save money, whilst assisting them to attract the very best applicants for their Social Care Job Vacancies. Recruiting within the Social Sector is one of the biggest challenges facing providers. Our service is totally bespoke to our client's needs and although we offer a multi-posting service, we go much further than simply posting your vacancy online.

We have fantastic results every day, so we just had to tell you about one of them.

Challenges Providers Face

Many of our clients come to us with the same recruitment challenges which tend to centre around recruiting Care Assistants and Support Workers, however we can advertise for all other job vacancies, these do tend to be where we really make a difference. 

  • Candidates not returning initial phone calls.
  • Candidates not showing up for interview.
  • Applicants time-wasting to satisfy the Job Centre.
  • Applicants not wanting to carry out personal care / lack of understanding about the job.
  • Finding quality Candidates that can cascade the Provider’s values.

How Can We Help?

We work with many clients that have been using Indeed, this is an example of one of our clients’ issues and how we helped them.

  • Volume of applicants was generally good however quality was poor.
  • Sifting through applicants was very time consuming.
  • Information was missing from the application.
  • We looked at their recruitment process and identified key areas for improvement.
  • We carried out a mystery shop and posed as a candidate and reported our findings to the owner in terms of the whole application experience.
  • Their advertising budget was spiralling.
  • Their business was not able to grow due to recruitment.

How we Helped Turn this around

Once we gained a thorough understanding of the issues they were facing, we put a plan in place.

  • We looked at what the provider’s values were and their Unique Selling Points.
  • We helped them to realise what these were, which helped them look at their recruitment differently.
  • We created brand-new, engaging adverts which really encapsulated the company values.
  • We excited applicants to want to apply!
  • We looked at the provider’s area and the demographics of the area they were looking to attract candidates in.
  • We advertised their newly created adverts onto the UK’s Top Performing Job Boards.
  • We posted additional adverts (Free of Charge) using different variations of the advert on our own website (which show on Google for Jobs & Indeed).
  • We used Multiple locations to target all the providers territory at no extra cost.

What was the result?

  • Their recruiter had such a good response they were struggling to keep up with applicants.
  • We filtered candidates so that only the ones that met their criteria were sent over, meaning their recruiter had more time to chat to candidates and get people in for interview.
  • They had typically recruited 1 or 2 Home Care Assistants per month but with our help, they ended up recruiting 8 carers, their best numbers in months, amazing.
  • They have now been using us for over a year and they see us as an extension of their team!


Read more of our wonderful testimonials here -

Why Choose Us?

Put simply, we love what we do. Every one of our team cares about what we do, and we want to make sure that every client gets the best people, that in turns means their clients have the best care and support. If you need help with Advertising for your Care Assistants or Support Workers, and you want to know more about how we can help, then please give us a call on 0161 204 3374 or you can fill in our Employer Enquiry form and one of our team will get back to you at a time that suits you -

Message to Providers from CQC Re: Covid-19

Message to Providers from CQC Re: Covid-19

  • March-05-2020

Original Source CQC

We are writing to share an update on how we are responding to the outbreak of Covid19, as well as how we plan to approach any future decisions as the situation develops.

We will always act in the best interests of people who use services – so while it’s appropriate to recognize the need for you to focus on delivering care, we will always balance this with our responsibility to check that the safety of service users is maintained.

This is a fast-moving situation that may involve us changing what we do and how we do it. We have, therefore, established three key principles that we will use to make sure services continue to be safe, whilst limiting the impact on you and our own colleagues.

  • We will be focusing our activity where it is needed most to ensure people receive safe care – this means concentrating on those areas where we see that the risk to the quality of care is the highest and where we can make the biggest difference.
  • We will support providers by looking at how we can act flexibly and proportionately to reduce the asks that we make of you – including reducing what you need to do to prepare for inspection and looking at what we can do to limit our need to be on site.
  • We will honor our duty of care to our colleagues at CQC.

We will still be carrying out inspections, but inspection managers will be reviewing inspection plans on an ongoing basis to make sure our activity is aligned with the very latest position. Most inspections will continue as planned in the short term, we will keep the position under review and may decide to postpone an inspection, perhaps with relatively short notice. We will take a pragmatic and flexible approach to how and when we regulate as and when this situation develops and we commit to continuing conversations with providers and their representative organizations.

We will continue to share updates with you through our regular communication channels, such as the provider bulletins, our Twitter feed and our website. The latest general official information coming from the Department of Health and Social Care, NHS England and Public Health England can be found here.

The government is currently coordinating the national response to the outbreak of COVID-19 and has published its coronavirus action plan.

Public Health England (PHE) has published a range of COVID-19 guidance for health professionals – including guidance on the assessment and management of suspected UK cases, and specific guidance for social or community care and residential settings. The NHS has also updated its coronavirus webpages, bringing their guidance for social care staff and healthcare professionals into one place.

We continue to monitor the situation and will keep you up to date with any further developments.

Yours sincerely,

Ian Sig

Ian Trenholm,

Chief Executive

Care Quality Commission

Manchester - A Care Coordinator's Dream Job?

Manchester - A Care Coordinator's Dream Job?

  • February-13-2020

I am trying something new ... writing a blog for a job!  Why, because there is so much to tell you about this job that you cannot talk about on a job advert! 

Why am I choosing this job in particular .. because I love the company! and I would work for them!  It is fantastic when you can say that! 

A Care Coordinator's dream job with....

I am proud to recruit for this company,  the founded launched 15 years ago and now employs over 2000 workers across three offices.  In fact, we narrowly missed working together years ago! This is now an award-winning Social Care Recruitment Agency! 

I would have loved the opportunity to have worked with them!  An ex-colleague of mine has worked for them for 8 years, progressing to Senior Management in that time, I have never known anyone enjoy working for an organisation as much as he does and the buzz and vibe of the organisation run throughout the whole company and its teams.  In fact, everyone you speak to love's their job and you can tell from the minute they pick up the phone.  

You will be joining a family!

What do they do?  

In a nutshell, they provide Temporary / Bank Agency workers to lots of different Health & Social Care Sectors, they are a provider of choice for many Local Authorities, NHS, CCG's and Private Healthcare providers.  Their awards speak for themselves, they are always aiming to be the best of the best.

The Location

Working in Manchester City Centre is Cool!  Shopping in Manchester Arndale After work!!! Ouch - but it won't hurt so much with the well-earned commission you will be making!!!  Transport networks are amazing, making it easy to commute to work.  There is free parking close by  (Very Rare indeed for City Centres!), or you could commute by Bus, Train or The Tram!  You will never be short of options for lunch and after work enjoy the Best Shopping, cocktails in the Northern Quarter with your workmates but regular work nights out and events are always in the calendar working here!

The Job

Your job title would be a Coordinator and you will be joining an established team who provide Support Workers & Mental Health Nurses to Social Care Providers across the North West.  Working directly with Supported Living Schemes, Private Hospitals, NHS or Care Providers your role will be to provide agency temporary workers to cover staff shortages, for example, this could be to cover for sickness, holidays, staff shortages or when a Provider is struggling to recruit themselves. 

  • Establish and maintain relationships with existing Care Providers.

  • Always provide excellent customer service and building a great rapport with your clients.

  • Taking bookings from clients and proactively filling shifts/bookings

  • Having an excellent relationship with your candidates.

  • Keeping up to date with your candidate’s availability

  • Interviewing and onboarding new support workers to your team.

  • Looking after your candidate’s timesheets.

Is this you?

  • You want to work normal office hours without having to directly deliver Care

  • The commission would excite you! 

  • Great !!! There's no on Call!

  • You Love Filling Shifts!

  • You Love Talking to Customers!

  • You Love Talking to Candidates! 

  • You love working with fun people!

  • You are a fantastic team player!

  • You'd Love to be part of a vibrant office where everyone is professional but has fun! 

Why Apply?

Why wouldn't you?

To view the vacancy on our website and to apply please click on the following link


Personality is Key when Recruiting

Personality is Key when Recruiting

  • January-14-2020

Health & Social Care Jobs get to work very closely with internal recruiters across the country.  We come across some absolutely amazing recruiters, who not only love their jobs but also have a great passion for the organization they work for.   This has got to be key... if your recruiter doesn’t love the company they work for, how are you going to convince someone to come and work for you?  We also speak to Recruiters who simply don't get it! 

Who makes a fantastic Recruiter?  Our first blog in this series explores the importance of personality when it comes to recruiting.

Personality is Key when Recruiting

Personality Profile 

To be a fantastic recruiter you need to definitely have the right personality.  Like any job, you have to have certain skills, but personality is definitely key.  When we recruit internally for a Recruitment role, we use a very simple online personality profiling test to determine whether or not candidates would have the right personality for this key role.  This test is completely free and is a fantastic tool to use . When the result comes through you will receive a pie chart which is broken down into a brief profile about the person, then a pie chart showing percentage: -

  • D - Dominance
  • I - Influential
  • S - Steady
  • C - Compliant

Someone who would make a fantastic Recruiter would score very high D - Dominance and I - Influential.

Someone who would make a fantastic administrator would score very high S - Steady and C - Compliant

Someone who would be in a customer service role with some Admin would most likely score high I - Influential and S - Steady.

Why not try it with your team? 

If you are a Care Provider looking to recruit an Internal Recruiter, we have one of the largest databases in the country not only for Care Professionals but also for Internal Recruiters, Human Resources Professionals at all levels and all other back-office roles.  All of our candidates on our database will have had previous experience within the Health & Social Care Sectors, we know what we are looking for! 

You can send us an enquiry by clicking on the following link



Further blogs in this series to follow include:

  • A candidate's first impression
  • What is a lazy recruiter and what makes a recruiter proactive?
  • The best way to Contact candidates & Key Tips and changes you can make
  • The key thing not to do when reading a CV.
  • And much more to follow
Private Ambulance Partnership - Fantastic Vacancies

Private Ambulance Partnership - Fantastic Vacancies

  • January-14-2020

Health & Social Care Jobs permanent Recruitment team is proud to have partnered with a Private Ambulance Service Provider who is looking to grow its services nationally.  It is a fantastic time to be joining this fantastic organization and they are particularly keen to attract applicants previously from the Ambulance Service or specifically candidates who have worked within the Homecare/Domiciliary Care Agency sector due to having fantastic transferrable skills. 

A young, ambitious company who was founded by a team of highly experienced and dedicated Paramedics.  They are a trusted Independent Ambulance Service Offering reliable and safe transport for their service users.   

With massive expansion plans now is the time to be joining them if you live in the following areas or withing commuting distance:

  • Ellesmere Port / Chester / Liverpool
  • Sale / Trafford / Altrincham
  • Sunderland/Washington Area of Tyne & Wear

We have a range of vacancies at the moment ranging from:

  • Ambulance Station Manager
  • Operations Manager
  • Ambulance Service Commerical Manager/Contracts Manager
  • Ambulance Schedulers/Care Coordinators
  • Paramedic's
  • Care Assistants. 

To view all the latest opportunities available please click on the following link

If you are previously from an Ambulance/Patient Transport Background and you do not see anything suitable, please do still register as a candidate on our website and you will then be the first to learn of any new opportunities.


What is your

What is your "Wow" Factor when interviewing a Candidate?

  • January-14-2020

I spend every day interviewing experienced  Operations Managers, Registered Managers, Care Coordinators, Nurses, Field Care Supervisors and also those that have never worked in care before.  One thing that is very important to me when I am carrying out my interviews is to get the "Wow Factor" so what does the "Wow factor" look like, to me, these are some of the things that make me love a candidate.

  • They come alive when you asking them to give you an example of a positive outcome they have had with one of their Service Users.
  • They tell you the story of why they went into care and they make the hairs stand up on the back of your neck
  • They tell you all the little things they do to go above and beyond
  • They are an excellent role model and inspiration to others.
  • They love it when they see a colleague do well.
  • When you feel their passion!

You do not get any of the above from reading a CV!  Someone could write the worst CV in all the world and then you speak to them and "WOW" 

Have you ever been really wowed?  Has anyone ever reduced you to tears (I certainly have) if you would love to share your story and would love to write a blog article for our website please do get in touch with Robbie Gallagher our Marketing Coordinator 0113 8160204


Have you ever cried before going to work?

Have you ever cried before going to work?

  • December-05-2019

Going to work should be the most pleasurable thing you do, after all, we spend so much time at work.  Have you ever been so unhappy you have cried, or it has made you stressed?

Many years ago I went to work for a Recruitment Company that specialised in Head Hunting, they had, in fact, headhunted me from my previous job, and it can be very flattering thinking someone really wants you on your team.  After joining them I quickly realized that the environment really wasn't for me and the values of the company were worlds away from mine.  The worst part of my job was ringing someone up, at their place of work, and asking them what it would take for them to consider leaving their job.  Could you do that?  Everything I did I was told, we don't do things like that here. My little boy was only very young and wasn't settling into his childminders which also didn't help.  Most mornings I did not want to get out of bed,  I went to work one morning and I literally sat in the carpark and cried!  What had I done???

So there is a message to my story, been headhunted is not always a good thing, do your homework and if you are unhappy at work, don't just jump .. do your research.  The grass can be greener but it can also be bright orange!

If you are thinking about a career move please get in touch with one of our team.  We always ensure that before we place you into a position, right from our initial chat, that you are going to fit into the organization's culture, values and ethos and vice versa when we work with a Care Provider we really get to know them too. 

You can search all our job vacancies here


I have cared for individuals in their darkest of days

I have cared for individuals in their darkest of days

  • December-05-2019

My name is Amanda Wright and I have been involved in the care sector for over 12 years.  I very much believe that each candidate's carer or support worker is instrumental to a Service user's future.  My background is originally Domiciliary Care for older people, then I moved on to work within a residential setting for younger adults with Learning Disabilities, Physical Disabilities and Mental Health problems.  Within 2 years I was promoted to team leader and then when a Deputy Manager position came available I decided to apply and got the job!  I supported a staff team of 20 and ran a 23 Bed Residential Home.

Caring for others is extremely close to my heart, as I also have a son with severe learning disabilities and complex needs.  To be able to support candidates to find their dream job, working within a setting where my son could potentially be the person they are caring for one day is very important to me... that's why I understand how important our job is when interviewing and selecting candidates to work in the sector.

I have direct experience of working shifts, sleepovers, challenging behavior, the good times and the very sad times.  I have held people's hands as they have passed over and cared for individuals in their darkest of days, but I have also been there to help people achieve their goals and dreams and see them accomplish what they may have waited months or years to do!

What is a Passive Job Seeker and how can we find them for you?

What is a Passive Job Seeker and how can we find them for you?

  • December-04-2019

Health & Social Care Jobs are continuingly looking at how we can support direct employers to find the best talent... whether that is an experienced Registered Manager, Nursing Home Manager, Service Manager, Care Coordinator or Qualified Nurse.  

One thing that sets us apart and means we can be key to finding the talent you need for your organization is our database.  We invest in the latest technology and we are constantly growing our specialist database meaning, we can target the candidates the job boards can't... we call these candidates passive job seekers.  

What is a Passive Job Seeker

A passive job seeker is an individual who is currently employed and is willing to learn about new career opportunities.  An individual that is passively job searching does not actively seek out or apply to job openings. Typically passive job seekers are content in their jobs.  They can offer a lot, and they should not be ruled out just because they are not actively searching, in fact, they are often the most valuable type of candidate.

We engage with passive job seekers every day, some passive job seekers are just waiting for the right moment or the right opportunity to come along!

If you have exhausted the job boards and you still haven't found quality applicants please get in touch with one of our team. Our database often outperforms any of the job boards and we can reach thousands of candidates at the touch of a button.

To send us an enquiry please click on this link

Our Managed Advertising Business will Rebrand

Our Managed Advertising Business will Rebrand

  • October-17-2019

Due to the continued success, continued growth and future evolution of the Managed Advertising side of our business we have decided to separate the Managed Advertising business away from the Recruitment side, mainly so that both have their own clear identities yet will still retain the core values we identify with as your “Trusted, Valued, Partner”.

The new company name will be Managed Advertising Solutions, which will be a Division of Health & Social Care Jobs.  We are currently implementing the new brand and Managed Advertising Solutions will have its own Google For Jobs Ready/ optimised website which will be launched in early 2020.

Nothing will change in terms of our service, other than you will receive greater coverage as your job adverts will be posted across both of our job boards come January/February time, our Health & Social Care Specific website/job board and which will be a generalist job board with all jobs filtering onto indeed and google for jobs.  It does mean we will be able to offer our services to a broader client group, and we will be in a position to advertise and managed none care-related positions.

All calls inbound and outbound to our Managed Advertising Team will be using the new company name.

Home Instead Bromley - Job Vacancies

Home Instead Bromley - Job Vacancies

  • October-07-2019

We are a trusted advertising partner for Home Instead Senior Care in Bromley, Beckenham and Orpington . They’re an award-winning national brand who focus on a companionship led care service. They have won multiple awards over the years and have built an excellent reputation within communities across the UK. 

This exceptional service is different to any other care organisation in the area could you be interested in becoming a CareGiver for Home instead in Bromley this is a link to their current vacancies and please see teh Video below about the life of a Home instead Caregiver.

What a difference a year makes!

What a difference a year makes!

  • September-24-2019

This is my son Brandon, he is 9, he is eating and smiling!! Not something I have been able to say for many years. A few of you have followed my posts on linked in about my desperate plea for help to support my son have a much better quality of life. Brandon has a variety of learning disabilities and for years we did not have much help and were left in what I can only describe as a state of 'crisis'. Brandon despite being small would be very aggressive, he would display significant self-injurious and somewhat violent behavior which became very alarming to support with and for my small daughter to witness (at times.)With meetings with new doctors (his 13th pediatrician) and after waiting 1 and a half years for a CAMHS appointment we got some help with some medication. Putting into place visuals (that he accepted), ear defenders, glasses, timetables, a new teacher at school, new taxi service and now a new school altogether I can't explain the difference in my boy, my beautiful boy. He is happy, he laughs, he smiles, he tells jokes, he tells me he loves me. What a year we are having. :-)

Bailey's loving Monday's !

Bailey's loving Monday's !

  • June-03-2019

We have been very naughty at Health & Social Care Jobs today and sneaked Bailey into the Building (No Pets Allowed)!!!!  We are hoping the landlord takes pity on Bailey as he is recovering from his operation. Most of you that follow me on Linkedin will know what kind of operation he has had, I am sure all the men folk will have absolute sympathy for poor Bailey.  Just need to get him interviewing candidates this afternoon and we have cracked it! 

Tips & Tricks

Tips & Tricks

  • May-17-2019

We see so many common recruitment mistakes and trends? If you are using online job boards especially pay per click methods - please get in touch we may be able to offer you much more and save you money in the process. Tel 0161 204 3374



  • May-17-2019

Is your Recruitment Pipeline Broken?
Would you love a healthy recruitment pipeline of Care Assistants & Support Workers... we can help call our Managed Advertising Division on 0161 204 3374

Our Filtering Service saves you time

Our Filtering Service saves you time

  • May-17-2019

One of our Advertisers receives 800 + Applicants per month - our filter service proves invaluable! Call our Managed Advertising Team on 0161 204 3374
to find out more about our Managed Advertising Packages

Why do recruiters keep the employer Secret?

Why do recruiters keep the employer Secret?

  • February-01-2019

Why don’t Recruiters Share the Name of the Client or the Service they are Recruiting for?  

This puzzles me and is something we are coming across more and more over recent months, we spend a lot of time interviewing and vetting our candidates and really getting to know them, interviewing them and assessing their suitability for a role and the provider we are recruiting for.  


As part of this process we will tell them all about the service and the client we are recruiting for and giving them a really good overview of the service, where its at, what problems or scenarios they may encounter, what development needs there are, what staff issues there may be aswell as discussing future progression opportunities and the candidates own aspirations. 


Why do we go to these lengths? To ensure the candidate is right for the role from a providers point of view – ensuring that they can fulfil the role in question but also to ensure that the Candidate is he right candidate to fulfil the duties and requirements that the service needs.  


It is therefore very frustrating when we interview a candidate and submit their application only to discover that the client has received the details from elsewhere – which in itself isn't an issue, but it is an issue when the candidate isnt aware of this!!! 


Today I spoke with a candidate who had been interviewed by a Recruiter but hadnt been told the name of the home or provider or had any details about that home – how does this excite and enthuse the candidate? How can they research and prepare? How do they even know it’s the right role for them?  The candidate in question thanked me for giving them an insight into the service and the provider and helping prepare for any future interview they may be invited for as they were really keen on the opportunity as I had described. 


The other scenario is even more worrying, when a candidate doesn’t even know they have been submitted or even interviewed. This amazes me, why are Employers paying a fee for someone to fire CV’ at them and hope one of them sticks? Without any quality assurance or the candidate's permission!! 


We much prefer an honest quality driven approach where we work in partnership with our clients to understand them and their needs and requirements and find the candidates that meet those requirements and where there aren't exact matches, work with the client to find a suitable alternative that fits 8 out of 10 of those ideals. 


I know its an old adage and people will believe I am just bitter from missing out on a placement – im not!! I still spoke to both of the candidates I mentioned, gave them a few further tips for interview and wished them well and am happy to give them any further information they want about the role – why, when we don’t stand to make anything from it? – because in the world of Health & Social Care it is important and the service we provide goes much further than money – peoples safety and welfare are involved and we want to help in our own way ensure the very best care provision being delivered.   


Rant over, but suffice to say if you want to work with a Recruitment Partner that values the role it plays in supporting you to provide the very best care we would be delighted to support you.


Paul Marsden 


A Christmas Challenge

A Christmas Challenge

  • December-21-2018

Saturday 15th December, it was decided this would be the date of this years Christmas getaway. Blackpool, were you ready for us?


We all went down to Blackpool to try out the ‘Escape Rooms’ at Clue HQ. Upon arrival it was like home from home for me as we turned up down a farm track onto what appeared to be a disused farm – everyone else looked somewhat disturbed! We split the teams into 2 – The Directors Vs The Staff, surely there was only going to be one winner? We were all blindfolded and taken into our ‘game’ which was essentially in a shipping container in the middle of a car park – to say it was cold was an understatement. The game started and we were faced with more padlocks that I have ever seen in my life locking in clues to get the combination for the next lock. I think we all thought it was going to be a piece of cake but it was surprisingly hard and working out each combination needed serious thought in logic, mental and sequential mindsets. 20mins in and we got out of the first room into the second where it was even harder. We had balls flying out of a bucket all over the floor, circuits to complete, some crazy map puzzle where we had to work out which country was being described and a jigsaw with a UV code on it…. With regards to the jigsaw, we got a jigsaw out of a rucksack with 1minute left, knowing that once we completed it we would be given the code to a briefcase which had the last key card to release the door and escape… would we do it?

Whilst we were completing all the directors had the same challenge in an identical shipping container. From what they say they took much longer to escape the first room than us but also got down to needing the jigsaw completed to get the code to escape…. One team escaped…. But who?????

Following the escape rooms we got taken back to our youth – CORAL ISLAND! For those who haven’t heard about Coral Island it is essentially every kids heaven (and adults in this case) – 2p machines, grab a teddy, donkey derby etc. We all went on the Donkey Derby with an ultimate goal of winning a teddy… 4 times we played and the results were…

Game 1 – Steve Vine

Game 2 – Steve Vine

Game 3 – Steve Vine

Game 4 – An 8 year old child – Steve looked happy!


The day finished with us going to Winter Gardens for a meal and the “Midnight Soul Sisters” performing, the night gets a little bit blurry but I believe we all had a great night and I was happy because I got a cupcake of a random person in the street followed by raiding the vending machine back at the hotel before much needed sleep.


Oh – How did I forget… The Directors got locked in the escape rooms and the rest of the staff escaped with less than a second to spare!

Merry Christmas one and all x

The Mo Bros have done it!!

The Mo Bros have done it!!

  • November-30-2018

November has been an itchy, sore and competitive month to say the least, there have been tears of pain, tears of joy and lots of (Un) healthy competition!!!

Myself, Steve and James have taken this challenge seriously and really given it our all, there have been moments of panic especially for Steve when he went on a night out and his Moustache was aired for all the public to see. Myself i have grabbed the moustache challenge by both handlebars (pardon the pun) and have taken it on many outings throughout November - namely to the Football, so really opened myself up to the widest possible audience where i was faced with laughing, pointing and also some admiration............but what it did do was start conversation and if i understand Movember correctly, some of the founding principles were to foster an atmosphere where men especially could talk to each other and promote an openness so from that perspective i think we have all played our part.

It has definitely brought Myself, Steve and James closer together as colleagues but also as friends talking about normally taboo subjects such as male suicide or male cancer. I have taken this 1 step further and actually been to the GP' as i had noticed a lump in one of my testicles - something i didnt find overly easy. Im awaiting a scan but the Dr feels (again no pun intended!) that it is probably a cyst, but as the old adage goes its better to be safe than sorry.

To date we have raised £485 and there is still time more for you to help us smash our original £300 target further!! Donations can be made on our Movember team page.  

More information about the Movember Foundation can be found on their website.

Looking silly & raising awareness during Movember!!

Looking silly & raising awareness during Movember!!

  • November-05-2018

Unfortunately we all know someone who has been or is currently affected with Mental Health issues, Prostate or Testicular cancer and with this in mind myself, Steve and James (Joined here by our MoSister Carla) decided we should play our part in raising awareness of Mens health needs by growing a Moustache for Movember and all being well creating conversation by looking silly!!. 

None of us have ever grown facial hair before (and probably never will again!) so this is an experience in itself - my main worry is itching so any tips would be welcome. 

The Movember Foundation' aim is to help prevent Men dying at a young age and do this by funding innovative research and treatment, did you know that 3/4 of all suicides are Men? The Movember Foundation aim to reduce Male Suicide rates by 25% by 2030, but we can all play our part by talking to and engaging with our friends and family, make sure that you make yourselves available to listen.

Please can you also help to raise awareness of what Men should do with regards to Prostate Cancer and Testicular Cancer have a read of the information on the links and share with friends and family. 

James, Steve and I would love it if you would support our target of raising a minimum of £300 towards the Movember fund and donations can be made here  Sponsor the HSC Jobs Team and you can read more about the Movember Foundation here Movember

We have vowed that if we shave our Moustache off before the end of the month there will be severe penalties........... but dont worry we are all too proud to cave in!! keep an eye out for our updates and see how our impressive (LOL) facial hair progresses along with our fundraising.

Living with Type 1 Diabetes.......................

Living with Type 1 Diabetes.......................

  • October-12-2018

Imagine it, at the age of 13 being told that you are type 1 diabetic and that realisation that you can never it chocolate or sweets again........................ That was me 17 years ago. I remember the day well, it was around 6 months after losing my dad to cardiomyopathy and I had been feeling ill for about a week or so, I would find myself drinking pints upon pints of water constantly but then passing it straight away. It was actually a friend of the family who said to me that I should go to the doctors – so I did. Less than 24 hours later I was in hospital being monitored and being told that I was going to have to inject myself multiple times every day for the rest of my life – this wouldn’t have been so bad if I wasn’t scared of needles. I remember my mum used to go round the supermarket looking at the nutritional information on the packet for every single item we would have at home making sure that nothing had more the 3g of sugar per 100g as this is what I was told by my dietician was an acceptable amount.


Fast forward 17 years and I think I have done Ok, I now have 4 injections a day – 1 with each meal and 1 when I go to bed. It took me about 5 years before I first went into a hypo (when your blood sugar falls critically low and this can cause a coma and even death), it was quite strange because you almost just lose your head and have absolutely no idea what is going on – quite similar to having 15 pints of beer on a night out (I would imagine). Fortunately these events are few and far between. The technology has come on so far in the last 17 years and I now find myself where I am in a position where I can eat and drink anything I want (within reason) because I do something called carbohydrate counting which essentially means if I want a chocolate brownie I can adjust the amount of insulin I take to compensate for that. There has also been the introduction of insulin pumps which can actually monitor your blood sugars and constantly pump insulin into you to control your blood sugars – although this is not available to everyone. The biggest bit of technology which I have seen and been fortunate enough to use is the continuous glucose monitoring kit – this is basically a patch about the size of a £2 coin that sits on my upper arm and has a constant reader on it meaning it monitors my blood sugars and I just swipe my phone over the sensor whenever I want to read my blood sugars and it will show me a graph of what levels it has been at for the last 8 hours. It is absolutely fantastic for monitoring trends etc in your blood sugars to see where any adjustments need to be made. The only downside to this technology is that not all NHS trusts are supplying it on prescription, it is essentially a lottery. I come under Morecambe Bay NHS trust and we are not eligible but all trusts around me are – it is very disappointing to see that we are put in a lottery like this and for me to self fund these readers it will cost me £100 per month yet someone 10miles away as the crow flies can get it free on the NHS? You can see more about this software here I really would recommend it to anyone if you can get it.

Being diabetic has had its drawbacks and serious health risks though, I remember going out for a drink one night and I only had 2 pints (I promise) and was walking home, the next thing I knew I was in the back of an ambulance, my blood sugar had crashed so quickly that within a 200m walk I collapsed into a hedge and a taxi driver nearly ran over my head but luckily missed and essentially saved my life. The only other major incident I have had is after going away for a romantic weekend away with my partner to Paris, I left my insulin pen in the xray tray at the airport and stupidly didn’t take a spare. Trying to be clever I made my own insulin pen put didn’t actually know how much insulin I was giving myself, instead I was just guessing, I gave myself that much my partner woke up to me fitting and sweating profusely on the bed in the middle of France where no one spoke English, credit where credit is due though the hotel staff called an ambulance and somehow I came back round quickly but had to me admitted to hospital for  a short time to stop it falling again as we did not know how much insulin I had actually given myself, luckily I was able to get a new insulin pen from the French Hospital – not quite sure why I didn’t do that to start with??

It has been a learning curve these last 17 years as a Type 1 Diabetic but I truly have got used to it and although I have to consistently be conscious about what I am doing to make sure my blood sugars are OK I lead a perfectly normal life, I have took part in 40mile charity walks with no issues, played football, even travelled to Australia and managed with the difference in time zones for adjusting my insulin accordingly. The one thing I will never get used to though is the feeling when after having a hypo and not being able to recall the event the embarrassment of not knowing what you have done (quite similar to going on a night out and your friends telling you the next morning how embarrassing you were), not knowing if I have said something offensive to someone who has been trying to help me etc, my family never really understand why I am embarrassed about it and don’t like talking about it after the event but I guess it is one of those situations where unless you have experienced it you don’t know what it is really like.


Read more about Diabetes on Diabetes UK here: 


What do Rachael Hall & Una Healey have in common?

What do Rachael Hall & Una Healey have in common?

  • September-21-2018

Thats right they are both supporting Jeans for Genes Day!!

We at Health & Social; Care Jobs have all been wearing our Jeans today and are pleased to have raised £110 for the Genetic Disorders Charity.

It is estimated that 1 in ever 25 children is affected meaning over 30000 children and babies are diagnosed each year. Our £110 will help a child experience a holiday club activity, all money raised will certainly help make a difference to a young person or their families, read more about the work that Genetic Disorders UK undertake here.

You can donate at any time.

Leeds Utd Ladies vs Morecambe Ladies - Health & Social Care Jobs Supporting Women’s Football

Leeds Utd Ladies vs Morecambe Ladies - Health & Social Care Jobs Supporting Women’s Football

  • September-15-2018

This year we are proud to be playing our part in supporting Womens Football in the Fa Womens National League by sponsoring Morecambe FC Ladies Team and Shelbey Morris, a Striker playing for Leeds United Ladies.


Why the 2 teams you ask? The Leeds United connection is easy for me being a life long Leeds United Fan, yes “We’ve had our Ups and Downs” but fingers crossed the whole club is on its way back up. Our business was also founded in Leeds and Vicky and I were born and grew up in Leeds, plus as a family we are Leeds United Season Ticket holders.


The connection with Morecambe comes form our Daughter Jessica who has commenced playing girls football and has trained with Morecambe Ladies Girls U14’ Futsal team and is now progressing to playing more regularly.


We have watched both Leeds United Ladies and Morecambe Ladies play and have thoroughly enjoyed the matches we have seen, we have met players from both teams and maybe even had a drink or 2 with a few of the Morecambe team.


What we didn’t realise was that at this level in the Women’s game the players and teams as a whole do desperately struggle for funding and don’t receive anywhere near the funding that the men’s team do.


This prompted us to help where we could and are proud to announce we are the Rear Shirt Sponsors for Morecambe Ladies first team and that we are also sponsoring Shelbey Morris a Striker for Leeds United.


We look forward to seeing both teams in action and hope you both have outstanding seasons.


And would urge any of you that haven’t seen a Ladies team in action to go along and watch a game, you wont be disappointed.

National Spa Week, rewarding Carers and me being a Carer for my Wife.

National Spa Week, rewarding Carers and me being a Carer for my Wife.

  • September-15-2018

This was supposed to be a blog regarding Vicky and I partaking in National Spa Week that is currently happening, which we did partake in just slightly early and enjoyed ourselves thoroughly, but it also had a more sinister side as it was to relax Vicky before an operation.

As some of you may know my Wife and Business Partner Victoria Marsden has had an operation to remove her Coccyx, she is making a full recovery and received fantastic care from the Surgeon, Nurses and all the Staff at the Spire Hospital in Bristol. This has been a long time coming as she has been in pain for upwards of 3 years, making sitting and driving incredibly difficult for her. So she is very happy that she is on the route to pain free living and so far the initial results are very promising.

Now she is back at the apartment we are staying at in Bath whilst awaiting follow up appointment we're on to my part of caring for her, i honestly think i had forgotten how intensive it can be to care for someone, the last time was probably our children when they were young – they are now 16 and 13. 

This has reminded me of the great work that Carers whoever and wherever you are, be it paid or voluntary, undertake on a daily basis.  

I will be honest im probably not the best carer and have snapped at Vicky a few times but thankfully she has forgiven me and I am trying my best to be patient and caring and undertaking her personal care and wound care to the best of my abilities and I will be honest I am finding it incredibly tying, frustrating but equally incredibly rewarding to be able to tend to her when she needs me most.

So hats off to all Carers. You are fantastic. The patience, support and dedication you show in daily life should be recognised everyday so maybe next year you can persuade your employer or a family member to let you take the time (and maybe even part fund) to partake in National Spa Day and allow you a day to rest, unwind and relax that you deserve.

Migraine Awareness Week

Migraine Awareness Week

  • September-04-2018

Having suffered migraines for nearly 10 years and to try and spread the word for migraine awareness week, I thought I would talk about what it is like suffer from migraines. 

I consider myself very lucky that I don’t often get aura’s (The blinding light that some get), however when I have had them the pain that follows is immense.  As for my migraine’s, my worst was a migraine that lasted 7 days and left me without speech for six weeks afterwards. When I say no speech I mean stuttering, dementia like symptoms (e.g memory loss) and the inability to form words or think of words. I have even felt like my brain has been fried inside. I have lost the feeling in my face, hands and legs and the pain is something else.

This coming from someone with an extremely high pain barrier means it must be painful! Most migraine days I carry on as normal... how I do it I don’t know, but when it is really bad I have to stay in bed all day.  When they say your body shuts down during an attack, they are not kidding. The fatigue that goes with it is horrendous and can start days before and continue days after a migraine.  I will also go into a day dream and drift out… like I am in the room but I’m not.   The smelling smoke is the weirdest side effect but can also be a warning sign an attack is imminent.

10 years of hell!  Don’t get me started when it is my period!  That is a migraine on a different level. The saving grace is once I reach menopause they may go!  Now there’s something to look forward to!

The best thing I have found as a cure is ice packs to the head… tricks your body into sending more blood to the brain.. I swear by them.

#letsbeatmigraine #migraineawarenessweek

My Inspiration......... Supporting my Son overcome Selective Mutism

My Inspiration......... Supporting my Son overcome Selective Mutism

  • July-17-2018

I have always had a very close bond with my Son Oliver, maybe its because I delivered him at home when Vicky decided to only have a 20 minute labour, leaving us no time to get to the Hospital!! Ive never been so pleased to see an Ambulance arrive to take a very blue looking baby from my hands – (Thank you Ash and Tim) I don’t know why but I never expected a baby to be so blue!!


I think this close bond really helped when I had to support Oliver at the age of 4 onwards to overcome his Selective Mutism. Being the proud parent at his prom a few weeks ago it really reminded me of how far he has come. I found myself reminiscing about his journey and decided to tell my story about our journey together, which plays its part in why I Love What I Do on a daily basis finding the ideal candidates to support others.


Oliver was a very happy child but was ‘Shy’ around certain family members especially Vicky’ parents and her sisters family. Friends and family members would exclaim Oliver was Shy and I know some people became very frustrated with the fact he wouldn’t talk to them and took it personally. We did however initially put it down to shyness however as he got older we became more and more concerned and it became apparent he wasn’t just shy.


It was thanks to one of his Teachers at his Nursery School who suggested the possibility that Oliver had something called Selective Mutism, she had recently read some literature that fitted with Oliver’s personality. He had gone through his year at Nursery and had made friends and played with other Children but was very insular in his communication and wouldn’t engage, I can remember going to the school Play and had to help Oliver in the classroom to get changed whilst in floods of tears, he was very anxious and scared and he didn’t sing through any of the songs.


His anxiety did gradually grow to such a stage that when he fell or hurt himself at School he wouldn’t cry or make a noise despite being in obvious pain. His reading started to suffer at School however the teachers knew he was taking in the information and learning all the time – sometimes better than other Children who would chit chat!


This suggestion of a possible condition came mid way through his year at Nursery, we started the referral process and went through several horrific appointments – one sticks in the mind when an ENT Dr tried to prise Oliver’s mouth open with some considerable force to look into Oliver’s mouth to check there was nothing wrong with his vocal cords – something we had advised there wasn’t as Oliver would talk quite normally to us and engage at home with myself Vicky, his older brother and my Mum. We left that appointment very quickly, it was akin to torture and heart breaking to see our tiny baby boy being subjected to this.


Oliver’ diagnosis came through CAMHS in Leeds, where they diagnosed that he had Selective Mutism but that it would be ok as “in most cases Children grow out of it by the time they get to high School” – he was still 4 at this point!!!


We weren’t prepared for this to happen and commenced our own research into the condition and what support we could offer, there were horror stories about medication solutions including anti-depressants and Children reaching Adult hood still not speaking. There were 2 key factors in Olivers development a TV programme covering Selective Mutism that highlighted the anxiety itself and potential treatment options including a technique called “Sliding in”. The 2nd was a young Australian Teacher who had just started at Oliver’ new Primary School.


I can remember Oliver’s first day at School he cried as most other children did but without making a sound or opening his mouth, we stayed with him for 20 minutes as all the other parents did and collected a very happy little boy at lunchtime who skipped as he ran out of school – we couldn’t shut him up on the way home and at home and this was what it was like through Oliver’s first months at School and during his time at Nursery he would be Silent at school but then at home you couldn’t shut him up even if you had wanted to, he had to get all of his news and ideas out to us within his trusted circle.


He did still make friends at School and most kids accepted him as he was, he played and engaged with the other Children but never spoke – he became known as the ‘Boy who didnt speak’


Not wanting to leave Oliver to suffer I discussed with School that I would try the Sliding in process, which they readily agreed.


This involved me and Oliver going to School between 20 and 30 minutes earlier and going into the Sensory Room – which was very comfy and had nice murals on the wall it was the least School environment they had.


Now whilst Oliver would speak to me at home quite normally he wouldn’t speak to me at School, I would read to him, play games like snap or other board games all with the door to the room closed, this went on for several weeks if not months before the 1st break through idea happened. I decided to speak myself through closed lips – making the noise of the word rather than speaking it – Oliver looked at me like I had gone mad!! However, we grew from that point initially making simple noises, then humming, then saying words through the clenched lips. We gradually opened the door a notch and brought a teaching assistant closer to allow the teaching assistant to hear the noises.


From that point we started to split our time between the sensory room and the classroom, in the classroom Oliver slowly started to communicate with the other Children and his Teachers by making noises through clenched lips. In the sensory room the next idea was for us to make a game of speaking into a voice recorder and playing it back to each other, this started with silly words, phrases, then graduated to questions and answers, still with the door closed. This continued for several weeks and months but all the while Oliver was growing in confidence.


He continued to have set backs a Childminder who couldn’t deal with Oliver being Silent, leaving us with no childcare support and a rush to find a replacement although thankfully “Clare Bear” was found!. She was a fantastic childminder and whilst not Oliver’s first choice was great for him and his baby sister.


I started staying a bit later and during registration would play a game with a few of the more confident (and naughty!) Children, again starting with noises until one day I asked Oliver if he would go behind a nearby separation curtain and speak into the tape recorder – I was gob smacked when he did and that simple answer of “yes” coming through the tape recorder was one of the sweetest sounds I had ever heard.


This took us to the end of Olivers first year at School, it had been a turbulent year with two steps forward three steps back most of the time but it ended with Oliver using the handheld voice recorder to speak into and communicate with his teachers and friends, the next hurdle of removing the tape recorder came quickly after that point and he would speak very quietly and timidly to people in the School.


He started to progress and grow into the second year at School however Children still remembered Oliver as the Boy who didn’t speak, he wouldn’t speak infront of the class as a whole but would engage with his closest friends. The problems did continue out of school, days out with friends he would remain silent. He could still be distant with his friends and isolate himself however gradually step by step he grew in confidence.


There were still some times where we would cringe when Teachers would highlight in assembly for example how Oliver had grown from the Child that didn’t speak to who he was now – this was done with the best of intention but made us cringe as why would Oliver want reminding of that period of silence.


Coming up to Oliver finishing year 5 and being in Year 6 my worry and anxiety started to kick back in – the High school Oliver was faced with attending was home to 1500 Children from 11 – 18, how would he cope? Would he regress and take steps backwards, would the underlying anxiety and possibly autistic traits magnify?


Whether this was classed as running away or not we don’t know but my Wife and I had always dreamed of living in the Countryside, we spent a lot of time in the Lake District and would often suggest to Oliver and his Sister that one day we could live here. Oliver never wanted to, so we held off but did visit most weekends. On one of these weekend visits Oliver surprised us by telling us he would move to the lakes. My wife being my wife (you’ll know if you’ve met her) jumped on this and with what seemed like a matter of weeks plans had been implemented, we’d found a small Secondary School that only had a annual intake of 28 and a whole school size of 125, a house, ours had been rented out and we were off!!


It was the clean break that Oliver needed, no one knew of his prior “silence” and my wife’s proudest moment was seeing Oliver be the compere at Schools comedy night. Now im not saying this is what everyone should do but it worked for us.


He has just completed his GCSE, has a Girlfriend and is looking forward to College in September with a view to becoming a Bio medical Scientist. Now don’t get me wrong a lot of the Anxiety is still there and as I mentioned I do wonder if some of his issues are stemmed from Autism to a certain degree, he is very OCD, he cannot accept change and if we are spontaneous he self-combusts, worrying about it however what I do know is, we as parents couldn’t risk doing nothing. We don’t really know where this anxiety stemmed from, there was an instance at a Childminder when at the age of 3 Oliver was placed on the naughty step for a whole day – Oliver is very strong minded and he assured us he hadn’t done what he had been accused of and therefore wouldn’t say sorry. Did this antiquated method compound underlying issues? We will probably never know.


I am happy and available for any parents or family members that want to discuss Oliver and his journey and If I can help anyone else in a similar position I would be delighted to do so, however I would hope the diagnosis and support has increased over the past 12 years.


Paul Marsden

I May NOT be representing England at the World Cup but i am proud to say

I May NOT be representing England at the World Cup but i am proud to say "I Love My Job"

  • July-10-2018

So my Job is NOT to be Harry Kane or Jordan Pickford or to represent England in the World Cup however I Love My Job just as much as they do - especially when i receive feedback like i did this morning from a candidate.

Im not ashamed to say it brought a tear to my eye and a lump into my throat, receiving feedback like this from a candidate knowing i have found him his dream job and the client their ideal employee really makes me proud of the role we play as a Trusted, Valued, Partner and really does remind us to "Love What We Do". Have a read of the testimonial: 


I decided to add this testimonial for Paul and his team after securing employment with their help.

My wife spotted the job on line on a generic job site and took a print out copy of role and brought it home. I had applied for about 5 different roles and not had one follow up, so feeling a bit anxious. I got home about 3pm and went straight on the laptop, searched for the job, found and applied by adding my saved CV, that was it then forgot all about it and with the beautiful weather, got a cold drink and sat on decking.

I had almost dropped off to sleep when about 45minutes later my mobile went off, It was Paul from Health and Social Care Jobs, almost immediately Paul put me at ease, he was very easy on the ear, he just chatted away finding out about me and my experiences, skill sets, etc. he made me feel at ease and I didn't realise that this was my first part of the interview process. Even though the company was in the process of interviewing he convinced them to add me to the scheduled interview day.

Paul rang me on his way home, offering advice, and tips for the interview which took place 48hrs later. I was shorted listed to the final interview, and again Paul rang me prior to final interview to ensure that I was fully prepared.

I believe that with Health and Social Care Jobs help, it gave me an edge.

They are refreshing in a world of faceless internet which you don't find with lots of other recruiters who seem to advertise jobs that don't exist, and being put forward for jobs that you are not qualified for.

Once again thank you to Paul and his team for helping me to move on to pastures new and giving me the feeling of worth in world of work.

I would highly recommend Paul and his team to anyone who is looking for work or a change in career.



Taylor Swift Super Fan!

Taylor Swift Super Fan!

  • June-28-2018

Our Learning Disabilities Recruitment Specialist Amanda has been in her element this week after attending the concert of a lifetime. Having already seen T-Swizzle in Manchester and enjoying her performance sooo much she booked a last minute trip with a friend to London to see her again!!

This time Amanda was not only spoilt with even more fireworks than previously, but also got to see a surprise performance from Robbie Williams!!....Smiling from ear to ear she told us how close she got to the artists, showed us her brilliant pictures and described the fantastic atmosphere she experienced with all the other fans at Wembley stadium.

We are so glad you had a great time Amanda, as it was a welcome break and a relaxing child free weekend for our hard working recruiter. The only thing now is for her to find someone to whisk her away to Tokyo at the end of the year for the final leg of the tour....

Who applies for a job but doesn't show up for interview?

Who applies for a job but doesn't show up for Interview?

  • May-25-2018

Q: Who applies for a job, gets an interview – but then doesn’t turn up on the day?

A: Plenty! If you’re trying to recruit, and this is happening to you – check out our ten reasons below:

1. ‘I set off – but couldn’t find you’. Is your office well signposted? Are you sending them proper directions?

2. ‘Sorry – what was the job again? Is it any good?’ Are you getting them excited? What was your initial contact with them? Would YOU have been excited by what you told them?

3. ‘Sorry – I didn’t hear from you, and I’ve got another job’. How fast is your process? More to the point, how SLOW is your process? Time to audit each link in the chain – are you quick, agile and efficient?

4. ‘The job looked ok – on paper’. The first contact they had with you was an application form – nothing else. You’re forgiven, unless you work in sales – where, as you should know, people buy PEOPLE. It’s good to talk!

5. ‘I drove over, but couldn’t park’. Is parking difficult in your area? Did you tell them in advance? Did you send them any info on car parks, or handy places to look? Maybe you should have advised them to get the train or the bus?

6. ‘Sorry – I got a job, but didn’t bother cancelling with you’. Not much you can do about that – unless you fancy giving them a quick shout the day before, just to confirm. That helps to build rapport too.

7. ‘My mate attended one of your interviews. Never got the job – and never got any feedback’. The best form of marketing is word of mouth, we know that. It works in a good way, and in a bad way. Give feedback and treat people well – even if they didn’t get the job.

8. ‘Sorry – something came up. It was an emergency’. Them’s the breaks – it happens sometimes. Move onJ

9. ‘I changed my mind’. They changed their mind. People do. See above!

10. ‘I can’t afford to pay for the DBS check’. Flag this in advance – and check they can afford it. Check again at a point later in your communications with them, and avoid any last minute, time-wasting headaches.

Health & Social Care Jobs have implemented the FISH Philosophy

Health & Social Care Jobs have implemented the FISH Philosophy

  • May-25-2018

Health & Social Care Jobs have implemented the FISH Philosophy - We Love what we do and Love coming to work!!

We strive to provide the very best Customer Service, ensuring everyone enjoys their engagement with us whether were Recruiting for you or helping you find your ideal next job role. 

The video below shows an insight into the FISH Philosophy from the Seattle Seafood Market - would you welcome this standard of Customer Engagement?


Well Done Naomi!!!!!!!

Well Done Naomi!!!!!!!

  • May-25-2018

It’s time to Celebrate!

We had some excellent news this week! Our lovely Naomi received her QCF level 3 in Recruitment Practice. Those of you who have met Naomi will agree she brings energy and happiness into the office every day, and it’s brilliant to see her hard work pay off.

This was Naomi’s first exam in 9 years, so she was understandably nervous. After months of studying and course work she headed down to Manchester for the final exam- and on the train, she was still studying. In the bar while waiting for exam, sipping her blackcurrant, she was still studying. She was so focused on the exam she almost got lost on the way to the exam hall- even though she was using google maps!

She was still two hours early though- she hates being late, besides that meant she had two more hours to go over her notes and study.

And then she had to sit the exam. Like all exams this was a terrifying experience, but she escaped alive and headed back up home to us on the train (which was an hour late!) After all her hard work and stress she celebrated the day’s end with a well-earned glass of rose.


It comes as no surprise to us that she passed- she’s an excellent recruiter who cares about the people she helps. When I sat down to talk to her about her results, I asked her what she loved about her job.


“I love finding the right candidate- someone you believe in, you want it for them then.”

We’re glad we get to work with you Naomi, and your loving, people first attitude.

From all of us a Health & Social Care Jobs: WELL DONE!!!

RIP Stephen Hawking

RIP Stephen Hawking

  • March-14-2018

Today, as I'm sure you've seen, marks the passing of Stephen Hawking, a man who's incredible resliance and mind has been an inspiration to millions. He continued to fight to do what he was passionate about, and has done so much to pave the way for people with disabilities to become a valued part of the work force. His exceptional insights, knowledge, and humour have touched many. How many people can claim to literally change the way we see the universe?

Our thoughts and well wishes are with his friends and family. We are privilaged to have shared this planet with such an amazing man, and we will continue to be inspired by his legacy. Thank you Professor Hawking.

Ten ways to avoid scaring your staff into the arms of the competition (Part 2)

Ten ways to avoid scaring your staff into the arms of the competition (Part 2)

  • February-13-2018

Ten ways to avoid scaring your staff into the arms of the competition (Part 2)

6. Take your fingers out of your ears – and listen to grievances! Not addressing bad stuff when it gets raised means you don’t care. And bosses who don’t care lose staff.

7. Deal with bullies – decisively! Bullying in the workplace makes people miserable and ill. Buy in some HR support if you need to, but do not let the bad guys n gals get away with it.

8. Set the bar high – but not too high!Unrealistic expectations stress people out and make them feel like they’re disappointing you. Stretch your staff – but don’t strain them.

9. Would the Right Honourable Gentleman Please Pack It In! Stamp on office politics as soon as you see the first signs. Don’t let the plotters and schemers have their way – and nip any ‘ganging up’ in the bud.

10. Nothing says, ‘I love you’ like a decent pay packet! If you underpay, they’ll go away. Be fair – and be competitive.

Please contact Health and Social Care Jobs if you need pay-as-you go HR support, coaching or training on any of the above points. We will be happy to supply you with a consultant to meet your needs.

10 Ways to avoid scaring your staff away

10 ways to avoid scaring your staff away

  • February-06-2018

10 to avoid scaring your staff into the arms of your competition.

  1. Mud sticks! if your company culture and environment stink – so will your reputation. Create a positive workplace and have positive staff.
  2. If a job’s worth doing – don’t do it yourself!Micromanaging makes people feel undervalued and undermined. Delegate effectively – and show your people you trust them.
  3. Sticking to the job spec is sticking two fingers up to your staff! Be flexible, be grown up, be human – and use the job spec as a guide, not the gospel!
  4. Ask – don’t tell! Include your people in your decision making – and help them to feel they have a stake in your business. If you freeze them out, you’ll drive them out.
  5. If they can’t grow, they’ll go! Not providing opportunities for job progression is a sure fire of keeping your staff turnover high. Give them a career path – and develop them with coaching, mentoring and training.


Supporting Save the Children & Barrow Food Bank

Supporting Save the Children & Barrow Food Bank

  • December-15-2017

As Christmas time approaches it makes everyone think of those who find themselves in times of hardship or in very difficult circumstances. This year we have decided to support 2 Charities, Save the Children and the Bluebirds Trust.

The Bluebirds Trust are a group of Barrow AFC Football Club fans based in Barrow-in-Furness, they have teamed up with Barrow Food Bank and the Local Churches with a pledge by Barrow AFC Owner Paul Casson to DOUBLE all donations made - we have therefore been fundraising hard and collecting to provide as much food as possible for Paul to double our contribution.

Bluebirds Trust Christmas Food Appeal Website

We have also joined in on Save the Children' Christmas Jumper Day to raise money to support the outstanding work undertaken by this amazing charity, more information can bee seen on their website here


Checking in on China

Checking in on China

  • August-31-2017


Matthew Cox has been in Shanghai since June – recruited by us to set up a new care home to international standards.

The home is due to open in just over a month’s time, and so far, he’s on track. He’s already recruited a deputy manager and six nurses and - if you happen to be an Englishman in China - two walking pieces of gold dust: his business assistant, Anderson, and his translator, Jinlan.

Matthew freely admits he would have been lost without Anderson. He’d have had enormous trouble finding his flat and negotiating his rent. He feels sure he’d be paying much more if he’d been left to his own devices. Shanghai, he was surprised to discover – with its metropolis of gleaming towers, bright lights and international business – might look like Singapore or Hong Kong, but it certainly doesn’t communicate like either of them. It’s hard to find English speakers, and the cab drivers he hails have a frustrating habit of driving away with a shrug, a shake of the head and an apologetic ‘no English!’

“That’s pretty stressful,” says Matthew, and is the main reason why he found himself thinking twice about going out in the evening.

After a couple of months of panicking about how to get home from the city centre on a fairly regular basis, Matthew’s now got a few tricks up his sleeve. He has his address, in Chinese, as the screensaver on his phone. And, in case that’s not enough - bearing in mind the housing development where he lives is confusingly enormous, with some ten thousand densely packed dwellings - he keeps in his pocket a written copy of the name of his local subway station, “so they can at least drop me off there’.

Despite the language barrier, he’s managed to find a bit of a social life. It comes mainly in the form of Chan, an equally new visitor from Malaysia, who lives opposite and joins him regularly for evening walks or dinner in their local restaurants. Chen is also fluent in Chinese and regularly orders food online for Matthew, who once tried to order a pizza – and ended up with two, along with a bag of fruit.

In addition, there’s a small group of North American ex-pats who gather for evening drinks outside the shop near his apartment, but, he points out, “they’re not ‘come round’ mates, they’re just people to walk over and chat to”. The shop, which Matthew shows us on Skype by pointing his phone out of his window, is brightly lit and looks like any convenience store. It’s well stocked – but, like all the grocery stores he’s visited so far (including a branch of Tesco!), there are two strange but notable omissions: painkillers and Viakal.

Language and social life aside, Matthew says he’s finding the experience positive. Daytimes at work are still a matter of creating brochures and putting policies and procedures in place in time for the opening, but food is plentiful and cheap – especially if, like him, you’d rather live like a local than have the expensive off-the-peg existence of an international business traveller.  He eats out every evening, and confesses to not having a single saucepan in his apartment.

“You don’t need to cook”, he laughs, “when a bowl of noodles and a beer cost you about three pounds in total.”

Even then, you don’t need any cash. Hardly anyone uses it. Whether you’re buying a drink at a bar, a basket of groceries, a serving of fried rice or a subway ticket, it’s all done via an app on your phone, which is linked to your card.

From a nursing point of view, Matthew’s observations are interesting. Not a single care home he’s visited has a locked door or entry system – and there’s very little in the way of care plans or documentation.

“On reflection”, he muses, “nurses here spend all their time with the residents, whereas we in Britain have become so paper-focused that some nurses don’t really nurse anymore”.

He’s also loving the weather. It’s 35 Celsius every day and people cycle around on the thousands of bikes provided, for free, by the local authorities. All you have to do is find a bike, unlock it (via, an app – of course) and hop on.

So, apart from not being able to clean the lime scale on his shower or grab a pack of paracetamol outside normal hours, what does he miss? He answers without a moment’s hesitation:

“British TV, Google, a mix of people - and free flowing conversation. And, of course, the boys, Nathan and Jack, and their babies”.

The language issue, he says, is much bigger than he expected, to the point that “you hear an English voice, and you find yourself latching onto that person just for the sake of having a normal conversation.”

Matthew is due home in St Neots for a short visit before the opening. Will he be tempted to stay, even for a second?

“Absolutely not. Friends at home keep sending me job opportunities they see on LinkedIn, but I’m nowhere near ready to move on yet”.

When pressed, he reveals there are one or two extra items which will find their way into his luggage when he returns to China: coffee – “it’s way too expensive over here, almost a tenner a packet”, body spray – “I just can’t seem to find it anywhere” and some CDs.

True to his saucepan-free lifestyle in either country, the first thing he wants to order when he arrives in England is steak and chips – and the next morning he’s going out for a bacon sandwich:

“I love noodles and rice, I really do. But when a friend sent me a picture of a big fat fry up the other day, I could have eaten my phone.”

A New Home In Shanghai

A New Home In Shanghai

  • July-04-2017

A New Home in Shanghai

 Until very recently, Matthew Cox was Operations Manager at Barchester Healthcare - which runs more than 200 purpose-built care homes across the UK and seven private hospitals in the North East of England. His daily commute was from St Neots, where he lives, to London and back.

One morning in March, he got on the train as usual - and received a text from an old colleague. She thought maybe he needed a change. Something radical. Something different.  She'd seen something which might interest him - an advert posted online by Health and Social Care Jobs Ltd. The rest of that train journey proved to be life-changing. By the time he was racing through - he thinks, probably Stevenage - he had applied for a new position in China.

He got the job and is now in Shanghai, tasked with setting up and running the country’s first ever memory clinic and dementia care village. It’s an initiative by Heythorp Healthcare - one of only a handful of companies beginning to deliver international-standard care services in the country. Speaking before he set off, 40-year-old Matthew said he had two priorities. First, he had to rush to finish getting his private pilot’s licence before he left. Second, he had to find somewhere to live as soon as he arrived; ’I’ve got a few contacts over there, but I’m a bit of an explorer and I like meeting people so I’m not too worried. I just see it as a new adventure.’ He has a sense of self-assurance, which is in itself reassuring.

It’s Matthew’s first visit to China, but he is clear about his mission; ‘I’m running a care home, but it’s more than that. I see myself as embarking on a journey of culture change in China.’ And culture change is an understatement. According to Heythorp, Chinese institutional care is a good thirty years behind ours. Dementia diagnosis is not commonplace, even though an estimated 20 million people are affected. The current approach seems to be old school, to say the least. It’s seen as an age-related condition, which requires a patient to be confined to an institution, in some cases tied to the bed and administered drugs.

 The new centre is a pilot. If it’s successful, Heythorp will roll it out elsewhere in the country. Managing Director Dai Dyfed Evans says, ‘as a result of China’s rapidly growing population, the number of people with dementia is set, over the next 20 years, to double. Better understanding, recognition, diagnosis of, and support for, those with all types of dementia are therefore critical to addressing the health and social care challenges that this trend presents.’

Heythorp will offer options ranging from education and support to full residential care, but it’s not open to all. The company is hoping eventually to obtain a licence for public funding. For now, individuals will have to pay for it themselves.

 Matthew says he's been described before as wearing his heart on his sleeve; someone who brings a sprinkle of magic dust. So how much is he looking forward to his new future? ‘A hundred per cent’. He has no doubt in his eyes. Is he anxious at all? ‘Yes, definitely'.

He’s not the only one being philosophical. Before he accepted the position, he discussed the idea with his 20-year old son, Nathan, who was himself expecting the arrival of his new baby just before the Shanghai job was due to start. But Nathan simply looked at him in the eye and replied ‘Dad, just do it’. 

 Care Talk will be checking in with Matthew again, once he’s settled in Shanghai, to see how he’s getting on. Watch this space!

It's a Record breaker!!!! Most applicants in a single month

It's a Record breaker!!!! Most applicants in a single month

  • February-25-2017

Health & Social Care Jobs are proud to provide bespoke solutions to assist our clients in souring the candidates they need and attracting them to to apply for their job vacancies. We take great pride in our work and go to great lengths to ensure our service is succesful to them, we look at demographics of an area, the target audience and ideal applicant before writing a bespoke advert to attract the ideal candidates.There really is a lot of work that goes on behind the scenes.

Which makes it all the more sweeter when we have record breaking responses like last week, one of our Managed Advertising clients received the most applications from any of our vacancies within a single month!  

965 to be precise! 

So we decided to nip across the road to our local handmade chocolatier Choco Lori, in Grange over Sands to buy them a little present! 

Our Visit To BBC Media City In Salford

Our Visit To BBC Media City In Salford

  • January-25-2016

In November Paul, Vicky and Lisa from Health and Social Care Jobs attended the Michelle Jurd Memorial Ball at the Nethwerwood Hotel in Grange Over Sands along with a group of friends and colleagues. The Ball itself was fantastic and a great time was had by all, the Trust raises money for local Children and also injured service personal and we are always very pleased to support the Charity.

Paul was very excited when one of the Auction prizes was announced to be a guided tour of the BBC in either Salford or London and bidded accordingly! he had to bid high to beat many other bidders for a guided tour of BBC Media City conducted by Scott Solder, Editor of the One Show and previously of 5 Live.

Paul took along Richard Norris and one of our suppliers Malcolm Naylor of Serif Systems on the tour and they had a great time seeing things for a different perspective and loved seeing how TV and Radio programmes are put together and the staff teams that are needed to achieve this. 

Theres a few photos of the tour below and many thanks to Scott for arranging and being an amazing tour guide.